Shipping policy

Refunds, returns, and exchanges

 *ALL SALES ARE FINAL*

Order Processing

All orders are processed same day if placed before 2pm ET and next day if placed after 2pm ET. You will receive a shipping notification after receiving your first order confirmation email that includes a tracking number. You will receive another notification when your order has shipped. Please allow for 7-10 business days for USPS orders to be delivered.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

International Shipping

We do not offer international shipping at this time however you can visit our retail partner, the HODINKEE Shop who offers international shipping. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at info@parchiepal.com with your name and order number, and we will look into it for you.

If you have any further questions, please don't hesitate to contact us at info@parchiepal.com.